I've always been pretty good with our marketing, or so I thought! The Digitize Ducks Assessment and Marketing Audit really made our whole team see what we should fix.

What amazed me more than anything else was the automations. It's literally save me hours every single day and I've had to take on two extra mechanics to cope with demand from new business we've got.

Having all of our digital marketing in one command centre has saved us so much time and headspace but also other subscriptions. We had a messy setup trying to do lots of this but we needed about 6 other apps and subscriptions.

We were getting enquiries before, but everything was scattered — missed calls, Facebook messages, emails. Since moving onto the Digitize system, everything just lands in one place and gets followed up automatically. We’ve genuinely picked up more jobs without doing more work.

We've got a beautiful new kitchens mini-site that's set up to drive leads and feed into our marketing hub. It's taken a huge weight off me and set up a great system for our new kitchens designer

The biggest difference for us is consistency. Our website, emails and social now actually work together instead of feeling like separate bits. Sales have been steadier month to month, which we’ve never had before.

We were relying on word of mouth and last-minute bookings. The new system means we run campaigns and promotions, customers can find us, book instantly, and get reminders without us chasing. It’s taken pressure off the team and improved our restaurant bookings by 60%

The speed of response alone has made a difference. Enquiries are getting replies instantly now, even out of hours. We’re winning jobs simply because we’re first and more organised.

I don’t have time to manage loads of tools or figure out marketing. This just works in the background. I can see what’s happening, what’s working, and what needs attention without being overwhelmed.